Frequently Asked Questions
Dry Cleaning is a softer and non abrasive process compared to machine washing or laundering. We Personal Cleaners & Tailors use solvents that are gentle on the clothes and non toxic towards the environment. Dry Cleaning also helps maintain the new appearance of clothes, thereby extending their life. It is highly recommended for certain fabrics like wool and silk which have the potential to shrink or lose colour if washed in water.
At Personal Cleaners and Tailors, we use state of the art equipment to clean your clothes with staff that goes above and beyond to achieve the best results. While we cannot guarantee stain or mark removal, we do use the best detergents and solvents to ensure a job well done.
The vital difference between the two is that while traditional laundering uses water, dry cleaning is done without water. Instead it uses solvent to deliver the soap or detergent to the cloth.
We absolutely can. Our team of experts have years of experience in caring for suede, leather and fur items and we are one of the very few dry cleaners in the city of Lexington and Weston that still provide these very specialist services. Please contact our front desk to discuss your specific requirements.
The time varies depending on the fabric as well as the level of dirt or stains. Sometimes we often find significant stains that our customers are not aware of therefore we will notify our customers right away and that we will hold the item to have those stains removed completely and accordingly.
We currently offer these services all across the city of Arlington, Lexington, Newton, Wellesley, Concord, Lincoln, Wayland, Weston, Winchester. We will also offer FREE delivery and pick up as long as the orders exceed $35 and more through our VIP Program with a simple 48-hour turnaround.
Yes we do. Our seamstress who has been in the alteration business for nearly 30 years who can carry out highly special requests from minor to major changes to clothing. Please contact our team to discuss your specific request and we will make sure we put a smile on your clothes.